Business Services & Wholesale /
Transcom

Transcom is a global customer service provider, delivering its services across 20 countries, in 33 languages, to 1.5 million customers daily, for a wide range of clients in for example the telecom, banking, retail and technology sectors.

Why we believe in Transcom:

• The outsourced customer experience industry has sound non-cyclical fundamentals, growing at 4-5% p.a. driven by the increased importance for our clients of excellent customer service to their long term growth
• Opportunity to enhance efficiency and productivity to lift profitability and competitiveness
• Fragmented market with significant consolidation potential through add-on acquisitions