Qmatic
Cloud-based customer journeys
Sectors
TechWebsite
www.qmatic.comQmatic is the world leader in Customer Journey Management (CJM). CJM helps bridge the gap between the online and physical world and helps clients deliver personal and friction-free experiences to their customers. Qmatic is at the forefront of the industry by designing customer journeys in the cloud, integrating queue management, appointment booking software, self-service kiosks, signage, and offering business intelligence.
Why we believe in Qmatic
- Qmatic is the global leader in a market with large untapped potential
- The company is at the forefront of innovations in CJM with leading cloud-based technologies
- Underserved industry verticals imply significant growth opportunities
- Impressive client base with large share of recurring revenues
About Qmatic
2023 turnover (CY)
EUR < 50M
Employees
< 200
Investment date
Jul 2007
Fund
Fund II
Team
Mikael Hedlöf | CEO
Related
News | Press release
12 Jul 2024
Altor divests Silo AI
News | Press release
01 Jul 2024
Altor acquires a majority stake in F24 and partners with management
Conversation | Case
Revolutionizing the steel industry
How digitalization will enable completely different ways of working in steelmaking
Conversation | Case
An innovative partnership
Transcom enters collaboration with Silo AI to implement the opportunities of AI in the digital customer service industry.
News | Press release
10 Aug 2023
MW Investment B.V. completes take-private acquisition of Meltwater
Conversation | Case
Fast internet with a smart footprint
SeenThis has developed technical solutions to help tackle the issue of carbon emissions coming from our data usage.
Conversation | Spotlight
Meet Dr. Nicolaus Henke
We have the privilege to welcome Dr. Nicolaus Henke to our community of challengers and change makers as a member on Silo AI's Board of Directors.
News | Press release
18 Jan 2023
The Board of Directors of Meltwater concludes Strategic Review and unanimously recommends an intended voluntary offer from MW Investment B.V. to acquire all shares of Meltwater
Conversation | In the media
Learning from the best
What motivates our decisions and how much of our career path can we control? When listening to Mattias Miksche tell stories from his life, we are reminded that the path to becoming an entrepreneur can take many forms. In Swedish.
Conversation | In the media
From intern to Partner
He started out as Altor's very first intern, today he is Partner and heads our tech sector. Meet Mattias Holmström and listen as he goes into detail about what we look for when we invest in companies in tech. In Swedish.
Conversation | Perspective
Tech take-over
Technology continues to reshape the world, with underlying secular trends driving strong growth for the decade to come. From scaling SaaS companies, indie-gaming to digital consultancies, in the last years, Altor has heavily increased the investments and partnerships in the sector. Let Mattias Holmström explain why.
Conversation | Case
Raw talent
Can, what looks like a traditional PE-fund, be a partner for a young indie-developer producing the most artistically inspired games out there? The owners of Raw Fury thought so and partnered up with Altor for the next step of their journey.
Conversation | Case
Accelerating human-machine collaboration
Looking to build an artificial intelligence powerhouse in the Nordics, Altor found a company already holding the title. And through a new partnership, Silo AI and Altor will take their cutting-edge technologies even further.
Conversation | Case
AI as the engine for growth
Meltwater was the world’s first pure online media monitoring company. But since inception in 2001 the information landscape has changed radically, with social media often having larger impact than the original source.
Conversation | Case
Being smart about data usage
Speeding up the internet with a low carbon footprint in mind.
Conversation | Spotlight
Three questions on digitalization
Meet Mattias Miksche – entrepreneur, board professional, investor and member of the Altor Tech Advisory Board.
Our Tech community
2023 turnover (Calendar year)
EUR > 100M
Employees
> 1000
Investment date
Dec 2019
Fund
Fund V
2023 turnover (Calendar year)
EUR > 400M
Employees
> 2000
Investment date
Oct 2012
Fund
Fund III, Fund VI
2023 turnover (Calendar year)
EUR < 50M
Employees
< 200
Investment date
Jul 2007
Fund
Fund II
2023 turnover (Calendar year)
EUR < 100M
Employees
> 500
Investment date
Jan 2021
Fund
Fund V
2023 turnover (Calendar year)
EUR < 50M
Employees
< 100
Investment date
Jul 2021
Fund
Fund V
2023 turnover (Calendar year)
EUR < 50M
Employees
< 200
Investment date
Jul 2021
Fund
Fund V
What we’re reading
News | Bloomberg
06 Jan 2024 — bloomberg.com
The $200 Billion Video Game Industry Is a Climate Opportunity
News | The Economist
17 Dec 2023 — economist.com
Which economy did best in 2023?
News | Bloomberg
04 Aug 2023 — bloomberg.com
Heat Pumps, Electric Cars, Home Solar:
The Climate Dads Have Arrived
News | Bloomberg
25 May 2023 — bloomberg.com
How Silicon Valley Got Into Investing in Climate Tech